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Published date: 5 July 2024
Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.
Computer support services - 72610000
Yorkshire and the Humber
£2,058,345 to £2,881,683
C234500
5 July 2024
23 August 2024
1pm
1 April 2025
31 March 2030
Service contract
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Yes
Yes
NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focused and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout.
The service will be required to:
• Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services;
• Ensure that Services are supported on a 24/7 basis as appropriate to requirement;
• Ensure that all systems, and associated infrastructure, are securely operated and maintained;
• Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes;
• Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and
• Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.
Additional text
e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome)
Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal -
https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome)
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contract reference C234500
The closing date for tender responses is 13:00 on 23 August 2024
Follow the instructions given in the description or the more information section.
Health House,Grange Park Lane
WILLERBY
HU10 6DT
England
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