PE2024-24/4406 IT Service Support for NIHR Learn Development, Infrastructure Hosting

Published date: 8 October 2024

Contract summary

Industry

IT services: consulting, software development, Internet and support - 72000000

Location of contract

Yorkshire and the Humber

Value of contract

£800,000

Procurement reference

BIP894144199

Published date

8 October 2024

Closing date

12 November 2024

Closing time

2pm

Contract start date

6 January 2025

Contract end date

27 March 2028

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

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Description

Lot 2 - IT Service Support for NIHR Learn Development, Infrastructure & Hosting

The NIHR Learning Management System (referred to as 'NIHR Learn') is a training platform that allows users to browse the available training and enrol on the relevant courses. Once a user has enrolled onto a course, the platform then allows them to complete their training and receive a certificate once complete. It is used annually by thousands of users with a plan to continue developing it further.

It is a Moodle platform (currently software version 4.3) with a range of Moodle 'plug-ins' (plus some bespoke coding). The basic scope is to host and provide application support for a Moodle estate which comprises;

> A live environment
> A test environment (to mirror Live)
> A development environment

The Live instance (NIHR Learn) interfaces with other systems (e.g. CPMS) via an API, and has single sign on functionality with IDG.

NIHR RDNCC are seeking a supplier with Moodle development experience to take on the existing NIHR Learning Management System and provide managed support consisting of;

> Working with business owners to deliver business changes in line with change budgets that have been set
> Being responsive to changing business situations
> Recognising that customer experience and usability are critical
> Adhering to good security practices e.g. ISO27001 and development practices e.g. GDS
> Aligning with RDNCC's management approach to other IT services and where necessary working with other suppliers

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More information

Links

https://www.delta-esourcing.com/tenders/UK-UK-Leeds:-IT-services:-consulting,-software-development,-Internet-and-support./5ADA8V337N

Tender notice

Please follow this link to view the notice.

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How to apply

Follow the instructions given in the description or the more information section.

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About the buyer

Address

Purchasing Office
1 - 3 Lifton Villas
Leeds
LS2 9JZ
UK

Telephone

+441133434104

Email

a.b.waters@leeds.ac.uk

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