Provision of Private Medical Insurance

2024-06-14

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Published date: 14 June 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Insurance and pension services - 66500000

Location of contract

SE1 9HA

Value of contract

£9,000,000

Procurement reference

tender_442463/1364749

Published date

14 June 2024

Closing date

16 July 2024

Closing time

12pm

Contract start date

1 January 2025

Contract end date

31 December 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

What is an open procedure (above threshold)?

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Contract is suitable for VCSEs?

Description

a provider of a group Private Medical Insurance cover to Ofcom Colleagues, and any associated groups covered under the "Ofcom Choices Group Private Medical Insurance" scheme, from 1 January 2025 to 31 December 2026, or 31 December 2027 (if a three-year expiry period is offered).

The key criteria for this ITT are:
- the nature of the benefit offered,
- its clarity and ease of use for members and administrators,
- its cost, and
- its alignment with our Diversity & Inclusion and Wellbeing objectives.

In addition, Ofcom is looking for ease of implementation, straightforward contracting and the service levels offered.

As a minimum, the Tenderers must:

- Meet the detailed requirements as outlined in Appendix 1 to Section 6.
- Provide rates for all levels of cover (single, couple, family and single parent), including rates for employees over 65 - please ensure that your rates are on the correct rate weightings (see the Data Pack for further details).
- Ensure at a minimum the continuation of current benefit at the same level as currently provided and as outlined in the ITT Data Pack, which is provided as Appendix 2 to Section 6. We expect Tenderers to provide details on where the level of cover they can provide is improved from the minimum continuation of the current benefit level, clearly highlighting the difference in cover and financial impact if there is one.
- Provide group Private Medical Insurance cover to a small group of employees that are not eligible for flexible benefits through Ofcom Choices. These employees are currently insured under the main group Private Medical Insurance scheme but under a separate subsection.
- Offer clear pathways for Musculoskeletal and Mental Health conditions and for Cancer (skin, breast and prostate).
- Offer online services for members, including online claim submissions and tracking, with access through computers, smartphones and tablets.
- Provide robust Management Information ideally accessible directly by Ofcom but otherwise provided at regular intervals.
- Demonstrate an understanding of Ofcom's Diversity & Inclusion objectives and how the cover supports these objectives.
- Be an insurer that is regulated and authorised by the UK Financial Conduct Authority (FCA) and Prudential Regulatory Authority (PRA).
- Demonstrate a high level of financial stability; Standard & Poor A+ (stable) rating or higher.

It would be preferable if the insurance policy and/or insurance provider could:
- Provide a three-year administration charge guarantee. A two-year administration charge guarantee is acceptable but may not score as highly as a three-year administration guarantee.
- Offer support helplines to members such as a 24/7 service.
- Offer members ancillary wellbeing services and offers.