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Published date: 25 November 2024
Last edited date: 25 November 2024
Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.
Automotive elements - 34640000
Windscreen replacement services - 50112120
Any region
£1,500,000
tender_469576/1428548
25 November 2024
30 December 2024
5pm
1 April 2025
31 March 2027
Service contract
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Yes
Yes
Babcock Land Defence Limited, acting in Capacity as Agent for the UK Ministry of Defence under Project Phoenix II, is undertaking an open tender for the provision of an Automotive Glass Replacement and Repair Service Agreement.
A replacement contract is required to support the MOD Phoenix II Fleet c. 15,000 lease vehicles, commencing on 1st April 2025. The initial contract duration is two years plus one option year.
The requirement includes a National network of automotive glass fitting centres and mobile fitting units in accordance with the following:
24 hour, 365 days a year glass repair and replacement service for a wide range of vehicles from cars to heavy commercial and coaches.
Provision of a single contact number for contract management and complaint / query handling.
Proactive assessment of the use of repair rather than replacement (to be reported monthly).
The use of OEM (Original Equipment Manufacturer) only approved replacements.
Removal of all replaced glass from site and disposal in a responsible manner including any glass fragments from the vehicle and surrounding area.
SQEP (Suitably Qualified and Experienced Personnel) checking all completed work undertaken at glass fitting centres.
Capability to re-attach or re-fit all OEM supplementary equipment as required to the windscreen including rain-sensors, mobile phone aerials and GPS positioning equipment.
Provision of a dedicated account manager who will be expected to attend periodic performance review meetings.
Maintenance of a data base of the Service Requests, response times and complaints received which shall be provided to the Customer upon request.
Links
Additional text
A link to the Defence Opportunity can be found here.
Follow the instructions given in the description or the more information section.
Meg Graham
Unit 100B Bristol Business Park, Stoke Gifford
Bristol
BS16 1EJ
England
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