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Customer Relationship Management Services

2024-11-25

中文

英语 (English)

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所属机构: --

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Published date: 25 November 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Closing: 18 December 2024, 11am

Contract summary

Industry

  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

  • Location of contract

    London

    Value of contract

    £450,000

    Procurement reference

    BIP904300906

    Published date

    25 November 2024

    Closing date

    18 December 2024

    Closing time

    11am

    Contract start date

    19 January 2025

    Contract end date

    21 November 2029

    Contract type

    Service contract

    Procedure type

    Open procedure

    What is an open procedure?

    Any interested supplier may submit a tender in response to an opportunity notice.

    Contract is suitable for SMEs?

    Yes

    Contract is suitable for VCSEs?

    No


    Description

    London Legacy Development Corporation (LLDC) require a strategic CRM marketing agency to deliver a CRM solution for Queen Elizabeth Olympic Park (QEOP), London Stadium (LS) and SHIFT to deliver a B2C and B2B CRM Solution which will empower conversations with Park partners and prospects to drive revenue. This contract will be let also for the benefit of GLA Group.

    Our new CRM solution must have the ability to ingest data from multiple sources and add new data feeds as we expand the Park-wide CRM solution. The estimated total spend (including any ad-hoc provisions) is £450k for the duration of: up to 6 months mobilisation period, 4 years plus additional 2 years (on 1+1 basis subject to authority's discretion).


    How to apply

    Follow the instructions given in the description or the more information section.


    About the buyer

    Address

    5 Endeavour Square
    London
    E20 1JN
    UK

    Telephone

    +4474000000

    Email

    Procurement@londonlegacy.co.uk


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