Short description
Enterprise Service Management -
OPW Cloud based enterprise-class software solution.
Detailed description
The Office of Public Works (OPW) requires a cloud-based enterprise-class software solution to assist its ICT support teams to deliver services to end users. These services include reactive Helpdesk support, call tracking workflows, call escalation, management reporting, knowledge management, self-service portal. An enhanced user experience through a well designed and user friendly interface.
Type of Contract:
Services | Contracting authority
Office of Public Works (OPW)
Jonathan Swift Street
Co. Meath, C15 NX36
Trim
Ireland
View profile | Contact
Ciaran Murtagh
https://www.gov.ie/en/organisation/office-of-public-works/ |