Back-Office applications support and modernisation

2025-01-31

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英语 (English)

所属地区： --

所属机构： --

Published date: 31 January 2025

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Software package and information systems - 48000000

IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£65,000,000

Procurement reference

AA1355

Published date

31 January 2025

Closing date

31 March 2025

Closing time

4pm

Contract start date

1 August 2025

Contract end date

31 July 2030

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

What is a restricted procedure (above threshold)?

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Contract is suitable for VCSEs?

Description

Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services.
Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is:
Lot 1 - Finance systems applications support
Lot 2 - Databases and database applications support
Lot 3 - Customer Service Management support
Lot 4 - Robotic Process Automation support
Lot 5 - Infrastructure and Hosting

Further details can be found on Post Office's e-sourcing platform Web3. Please contact procurement@postoffice.co.uk for more details.

More information

Additional text: Spend profile
Financial year Budget
2025/2026 £10,250,000
2026/2027 £10,250,000
2027/2028 £10,250,000
2028/2029 £10,250,000
2029/2030 £6,250,000
2031/2032 £6,250,000 (optional extension)
2032/2033 £6,250,000 (optional extension)
2033/2034 £5,250,000 (optional extension)

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Address

100 Wood Street
London
EC2V 7ER
England

Email

procurement@postoffice.co.uk

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