Request for Information (RFI) NLFT - Freedom to Speak Up Services

Published date: 24 January 2025

Contract summary

Industry

Guidance and counselling services - 85312300

Guidance services - 85312310

Location of contract

RM13 8GQ

Procurement reference

CF-2820500D0O000000rwimUAA

Published date

24 January 2025

Closing date

31 January 2025

Contract type

Service contract

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The North London NHS Foundation Trust (NLFT) is seeking information to review Freedom to Speak up Services with Guardians. It is expected that the provider shall take responsibility for all meetings and familiarising itself with the organisation's relevant policies, the agreed escalation process outlined in the service specification and associated policies, and engaging with all staff regarding the service and escalation process. The service provider will play a crucial role in ensuring the smooth operation and effectiveness of the Freedom to Speak Up Service.

Goals of the Freedom to Speak Up Service:
• Improvements in staff survey results
• Reduction in the number of claims of bullying
• Reduction in the number of formal grievances
• Reduction in the number of grievances becoming litigious.
• Reduction in organisational time and resources in handling complaints, grievances, etc.
• Increased staff engagement with the service provider to highlight areas of concern.

These goals aim to foster a supportive and transparent work environment, enhancing the overall wellbeing and satisfaction of the staff within the NLFT.

Suppliers are invited to submit information relative to the specification / responses to the questions posed.

The purpose of this exercise is a request for information from the market with a view to entering a procurement process and award of a contract.

Suppliers should message through the Atamis portal for queries relating to this Request for Information.

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More information

Attachments

Request for Information - Freedom to Speak Up Services FINAL.docx

Request for Information - Freedom to Speak Up Services FINAL

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How to apply

Follow the instructions given in the description or the more information section.

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About the buyer

Contact name

Dominic Caddle

Address

Marsh Way
Rainham
RM13 8GQ
GB

Telephone

0300 555 1201

Email

procurement@nelft.nhs.uk

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