Support for Delivering Safety Communications for MHRA - Open Competition

Published date: 9 January 2025

Last edited date: 9 January 2025

Contract summary

Industry

Database services - 72320000

Marketing services - 79342000

Location of contract

E14 4PU

Value of contract

£200,000

Procurement reference

CF-2788400D0O000000rwimUAA

Published date

9 January 2025

Closing date

11 February 2025

Closing time

12pm

Contract start date

17 March 2025

Contract end date

16 March 2028

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA's communications to healthcare professionals (HCPs), and facilitate improved safety communications including optimising engagement rates and reach.

The MHRA seeks the appointment of a Supplier who has experience of and expertise in (Technical and Professional ability):
- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.
(Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs as the MHRA cannot provide any contact/subscription details - our expectation of the extent of the database is that it can reach more than 100,000 HCPs across the UK and disciplines/specialisms; good representation across the healthcare sector)
- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.
- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).

Safety communication is a critical part of the MHRA's work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences/HCPs, in a timely manner, to support patient safety and public health. The information dispatched must be accessible and easy to understand including how it could affect patients' care.

The Contract shall run for a period of three years (Initial Term) with provision for optional extension(s) up to a maximum period of six years (subject to earlier termination)

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More information

Previous notice about this procurement

Support for Delivering Safety Communications for MHRA - Open Competition

Opportunity

Published 9 January 2025, last edited 9 January 2025

Attachments

C327833 Support for Delivering Safety Communications for MHRA - Ratecard Template.docx

C327833 Support for Delivering Safety Communications for MHRA - Ratecard Template

C327833 Support for Delivering Safety Communications for MHRA - Invitation to Tender Final published.pdf

C327833 Support for Delivering Safety Communications for MHRA - Invitation to Tender Final published

Additional text

To participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.

Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:

Phone: 0800 9956035

E-mail: support-health@atamis.co.uk

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How to apply

Follow the instructions given in the description or the more information section.

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About the buyer

Contact name

Purchasing

Address

10 South Colonnade, Canary Wharf
London
E14 4PU
GB

Email

purchasing@mhra.gov.uk

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