NNUH Debt Recovery Project

Published date: 20 February 2025

Contract summary

Industry

Accounting services - 79211000

Accounting review services - 79212500

Location of contract

NR4 7UY

Value of contract

£75,000

Procurement reference

CF-2883700D0O000000rwimUAA

Published date

20 February 2025

Closing date

24 March 2025

Closing time

12pm

Contract start date

21 April 2025

Contract end date

20 April 2028

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

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Description

NNUH is seeking an external debt recovery partner that will work with the Trust and its financial and accounting partner NHS Shared Business Services (NHS SBS) to recover outstanding debts while maintaining compliance with relevant laws and regulations and maintaining customer relationships.
Scope of Services
• Debt recovery: Recover outstanding debts from individuals or businesses in line with UK laws and regulations.
• Client communication: Professional handling of debtor communication via phone, email, mail, and other channels.
• Performance management: Regular updates on the status of debt recovery efforts.
• Regular reporting: Provision of detailed reports on collection activities, success rates, and outstanding balances

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More information

Additional text

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.

Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:

Phone: 0800 9956035

E-mail: support-health@atamis.co.uk

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How to apply

Follow the instructions given in the description or the more information section.

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About the buyer

Contact name

Susan Hadwen

Address

Colney Lane
Norwich
NR4 7UY
GB

Telephone

01603645158

Email

susan.hadwen@nnuh.nhs.uk

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